Emergency Help

Homelessness & Housing

You don’t have to be living on the street to be homeless. You may be sleeping on a friend’s sofa, staying in a hostel, or living in overcrowded or unsuitable accommodation. If you are homeless, or are at risk of being made homeless, you can get help from local charities and from the local council.

Shelter Scotland
Shelter Scotland
Shelter Scotland helps over half a million people a year struggling with bad housing or homelessness – and we campaign to prevent it in the first place.

Call: 0808 800 4444
9am-5pm, Monday to Friday
Aberdeenshire Council
Aberdeenshire council
If you think you will become homeless in the near future contact us straight away for advice. Please do not wait until you do not have anywhere to stay – we may be able to prevent you becoming homeless. Our Out of Hours Emergency Service is available for homelessness and social work emergencies which arise out with normal office hours.

Call: 03456 08 12 03 or out of hours 0845 840 0070
Benefits & Financial Support

If you are made homeless, are cut off from your financial resources or are otherwise experiencing hardship, you can apply for financial support in the form of benefits and grants.

Aberdeenshire Council
Aberdeenshire council
You can find all the required information on Aberdeenshire councils benefits & grants here.

Email: benefits@aberdeenshire.gov.uk
Call: 08456 08 01 49
Monday to Friday from 9.00 am to 5.00 pm
Domestic & Sexual Violence
If you are subject to domestic or sexual violence, or otherwise suffer abuse, you can get help from the Police and other organisations. If you feel confident enough, you can report any crimes against you to the Police, using the emergency services if necessary.

Call 999 if it’s an emergency or you’re in immediate danger.

For all non emergencies call 101.

The police take domestic & sexual violence seriously and will be able to help and protect you.

Broken Rainbow UK
Broken Rainbow
Broken Rainbow also provide support to LGBT people, their friends & families across the UK. They operate a freephone telephone helpline service as well as online chat and email support.

Call: 0300 999 5428 or 0800 999 5428
Mental health

If your mental or emotional state quickly deteriorates, or you’re in crisis or despair – or you’re worried someone you know is – help is available. Please contact any of the services listed below or someone you trust or even ourselves.

Breathing Space
Breathing Space is a free, confidential phoneline service for any individual who is experiencing low mood or depression, or who is unusually worried and in need of someone to talk to.

Breathing Space operates Mon – Thurs between 6pm and 2am and Fri – Mon between 6pm – 6am

Call: 0800 83 85 87
NHS 24
NHS 24works in partnership with local NHS Boards out-of-hours services to provide patients with health advice and help when GP practices are closed.

Call: 08454 24 24 24
If you think you need an emergency ambulance, call 999 and speak to the operator
The Samaritans
The Samaritans offer free, confidential advice 24 hours a day, seven days a week.

Call: 08457 90 90 90
Email: jo@samaritans.org
ChildLine is a private and confidential service for children and young people up to the age of 19. You can contact a ChildLine counsellor about anything, No problem is too big or too small.

Call: 0800 1111
* If you spot information on this page that is incorrect or out of date, or you think additional information or topics should be added, please contact us.